Shipping and Returns : Redline Security

Draw a line against crime

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For personal safety alarms Redline Security can draw upon 10 years of experience in the Crime Prevention Sector. This experience has been gained from working with 90% of Police Constabularies within the United Kingdom, as well as all the major Charities involved in community safety. The personal safety alarms we sell have been thoroughly tested through Home Office Schemes such as the Home Office Locks for Pensioners and Distraction Burglary Task force.These programmes have achieved a 99% elimination of repeat victimisation and a 40% reduction in overall crime.The security market is a very confusing place, particularly when insurance companies want you to fit the right lock for your doors and windows in order for the policy to be valid. We have tried to simplify this process as far as possibleIf you have any questions about personal safety alarms please contact us and we will try to help. personal safety alarms and the number of violent crimes experienced by adults remained stable between 2004/05 and 2005/06 BCS interviews. Overall police recorded violent crime increased by 2% between 2004/05 and 2005/06. Violent crime The British Crime Survey (BCS) is considered the more reliable measure of violent crime. Police recorded violent crime has been inflated over the last few years by changes in recording practices (particularly marked since the introduction of the National Crime Recording Standard in April 2002), increased reporting by the public and increased police activitypersonal safety alarms lessen the worry about burglary, car crime and violent crime, have remained stable since 2004/05. However, worry about all three crime types has fallen by approximately one third since 2000. The proportion of people perceiving high levels of anti-social behaviour in their local area has remained stable since 2004/05 at 17%.In 2005/06 public confidence in the criminal justice system (CJS) has improved in five of the seven areas asked about compared with 2004/05 People's levels of confidence varied across the different areas of the CJS. For example, people were most likely to think that the CJS respects the rights of those accused of committing a crime and treats them fairly (80%) and least likely to believe the CJS is effective in dealing with young people accused of crime (26%).Victims were satisfied with the way the police handled the matter in 58% of the incidents the police came to know about. Of incidents where the witness had contact with the police, 59% were satisfied. Both of these levels have remained stable since 2004/05.Readers of national 'tabloids' were around twice as likely as those who read national'broadsheets' Property crime and personal safety alarmspersonal safety alarms have reduced property crime has fallen considerably since 1995. Overall household acquisitive crime, as measured by the BCS, has fallen by more than half (55%) between 1995 and 2005/06 due in prt to the increase in personal safety alarms and home security systems. The majority of high-volume property crimes are acquisitive crimes which comprise both household (burglary, vehicle-related theft and other household thefts) and personal safety alarms (theft from the person and other thefts of personal property) acquisitive crimes. In addition information on other types of property crimes such as criminal damage are presented. Domestic burglaries remained stable between 2004/05 and 2005/06 BCS interviews. Overall, police recorded burglary fell 5% in 2005/06.

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Shipping and Returns

Delivery

There are two fixed rates of delivery for Redline Orders. These rates include handling and packing.

1. £4.95 - Recorded Delivery 'Signed For'
2. £9.95 - Next Day Delivery (see terms below)

Royal Mail Signed For Delivery
With your order confirmation email you will be provided with a link that will enablke you to find out when the product has been delivered.

Next Day Delivery
We will send out products either by courier or Royal Mail "guaranteed next day delivery". All orders received by 12pm will be despatched to arrive the next day. This service is only available on working days, so orders recieved after 12pm on Thursday will be delivered the following Monday.

Returns

All customers wishing to return a product must first email cs@redlinesecurity.co.uk or contact our unmanned customer services line and leave a message on 01745 828499 with your order number and why you want to return the item. You will then be sent out a returns pack.

Customers have a money back quarantee if they want to return goods within 7 days of receipt, as long as they are in a resaleable condition and have not been removed from their packaging. If the goods are not faulty, the cost of the goods and outward delivery will be refunded, but not the return postage and relevant insurance. The goods remain under the Buyer's title until they are received back by Redline Security.

Faulty Goods

Customers who have a faulty product must also obtain a returns number from customer services before returning the item. All costs of both outward and inward delivey will be refunded along with the price of the item.

Returns should be sent to:

Redline Security
Unit 40
Manor Industrial Estate
Flint
Flintshire
CH6 5UY